The quiz was easy, 100%. We have limited physical resources at the Clifton branch so we know how to take advantage of all the options we have to assist a patron, especially the online databases.
A patron tells you about the new job she got that will require her to know MS Excel and she needs to learn how.
a. Show her how to access the free tutorial through the Research and Learning Center Subject Guides.
b. Help her search for Excel books and sign her up for a Basic Excel computer class.
c. Combine A and B.
d. Give her Ike’s full name, phone number, and home address.